FAQ

Please find the answers to many questions that often pop up in my DMs. If there’s a question you have that’s not answered below, please shoot me an email.

GENERAL

Ah, you must be talking about the Beer Bomb! It’s an everyday carry pocket tool. It’s primary function is a bottle opener. There are a few other tricks up it’s sleeve, like a flathead driver on the nose, hex bit driver in the eye, prybar at the tail, and package opener on the fin.

The main way Beer Bombs (and most other items) are released are through drops right here on the website. There are also lottos in the FB group for all types of fun stuff like Cerakoted and collab pieces.

They are currently only available through website drops and FB lottos at this time.

Join here.

Please be sure to answer the questions to the best of your ability. (It helps to keep the community safe.)

Firstly, I am absolutely humbled and grateful that people want my stuff! Some items are only live during drops, and due to things being made and sold in smaller batches, they often sell out quickly.

I’m a one person operation doing my best to get as much gear into the world as possible.

I always try to either have product on hand, or on the way. So when a batch of product is gone, more should be showing up within a couple months.

I'm constantly working to get to a point where the gap between batches is as minimal as possible.

Please sign up for the mailing list to be notified of upcoming drops.

DROPS

I’ll announce the drop time, and then a set amount of pieces will go live on the site. It’s best to have your payment info set up on your phone with something like Apple Pay (using Safari) or Google Pay (using Chrome). This seems to be much faster than PayPal based on feedback from the community.

You can sign up for the mailing list (below) to be notified of upcoming drops, as well as keeping an eye on IG posts and in the FB group.

There are often hundreds of people trying to score on a drop, so it's common to miss out a few times. In an effort to give people a fair chance who have never scored, I try to do 'Bombless' drops from time to time.

I know it sucks because it happens to me, too. But patience pays off. Just ask the folks in the FB group!

SHIPPING

Tracking numbers show up in your email (check your spam) either the night of a drop, or the following day.

If your package seems to be not moving, it might just take a couple days to update if USPS hasn’t scanned properly.

If it’s been longer, email me with your order number in the subject line and we’ll get it sorted.

Yes! All drops are now open to USA as well as international addresses (excluding knives).

*Shipping to Germany is currently suspended, but we are working to resolve this.*

Customer is responsible for any duties and fees.

NotoriousEDC is not responsible for items lost, stolen, or seized by customs.

We do not falsify customs forms. Items are listed with exact values in accordance as stated by law.

Please know your local laws about what you can carry and/or own.

If your package went missing or says, it was delivered, but it’s not in your mailbox, unfortunately, USPS/UPS delivery is out of our control. NotoriousEDC is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier to the address entered for an order. Upon request, we can confirm the address provided along with the delivery date and tracking number for the customer to investigate. Please keep in mind we only have access to the same tracking info as you.

If you find yourself in this situation, the best course of action would be to reach out to your local post office and/or mail carrier, as they will be able to see exactly where it was delivered as there is a GPS coordinate attached to a package when it’s scanned for delivery. If you live in a building with many boxes, we recommend leaving a note in the common area, as that could help locate the package if you suspect it was put in the wrong box.

As always, the happiness of our customers is our #1 priority, and we want to work with you to ensure you receive your gear. We recommend giving it 2-3 weeks from your delivery date to contact us about a package marked delivered. In our experience, the packages typically turn up in a couple of days after it was marked ‘delivered’.

Absolutely! There is a $1 charge per shipping fee that is refunded.

ie: If you place 2 orders and you want them combined, it's a $1 fee. If you place 3 orders, then it's a $2 fee, and so on.

RETURNS

We are committed to creating an excellent experience for you! We stand by our products and we strive to bring you the best gear. If for some reason you're not happy with your gear, you may return it. We offer returns on items for up to 7 days from the date of the item(s) being received. Please email us at support@notoriousedc.com to obtain return authorization.

Items must be in new and unused condition with all original packaging and documentation. There is a 10% restocking fee for all returns. Please do not ship an item without first contacting us. Customer is responsible for return shipping. If all the conditions are met, you will receive a refund less the shipping to you.

CANCELLATIONS

Customer is responsible for the fees if they choose to cancel an order after placing it prior to shipping. This is the 3.5% fee that we have to pay regardless of whether you cancel or not. So please be aware before you order, you will pay the fees upon cancellation. If the order has already shipped, please follow the Return Policy protocol.

THANK YOU

Doing this is so fulfilling and fun, and I appreciate you all! It's surreal to go from having an idea, to it being created into a tangible item, to seeing your amazing photos of the gear. Your support means everything to me, and there would be no NotoriousEDC without you!